Contact us
Get in touch with our team to find out how FormBuilder can help your organisation deliver better and faster online services.
On this page I tēnei whārangi
Building or managing a form?
This is for government staff creating, publishing or managing a form using FormBuilder. For general enquiries, support with FormBuilder, questions about upcoming service creation, or technical help, email:
(8:30am to 5:00pm, Monday to Friday, except public holidays).
Trying to complete a service as a member of the public or business? See "Trying to access or complete an online service?" below.
FormBuilder webinars
Visit our webinars page for more information on our monthly open sessions for people working for central and local government.
Trying to access or complete an online service?
This is for anyone experiencing issues accessing, logging in to, or completing a service through Business Connect. If your question relates to the content of a form or the service itself, please contact the relevant agency or business first.
For technical support with the Business Connect platform, please email:
Ministry of Business, Innovation and Employment
FormBuilder is part of the Ministry of Business, Innovation and Employment (MBIE). If you have a general question for MBIE you can contact the national office.
Website
Head office
15 Stout Street, Wellington 6011
PO Box 1473, Wellington 6140
Phone
+64 4 901 1499
(8:30am to 5:00pm, Monday to Friday, except public holidays)
Language assistance available
If you call us and English is not your first language, say the language you speak and we will connect you to an interpreter – do not hang up while you are being connected.
If you are deaf or hearing impaired, you can use the New Zealand Relay Service (NZ Relay) to get in touch with us.
New Zealand Relay Service(external link)
For further information or enquiries about Language Assistance Services write to us on:
Media enquiries
The following contact information for MBIE media is for journalists and media enquiries only.